Listening with empathy

Summary

Sana Sellami

Speaker: Sana Sellami

When do you really listen? Sounds simple, but it is often very difficult in a high-pressure work environment. Most people are not good, let alone great, in listening. Although a smart listener can really make the difference.

 

In this workshop you learn more than the classic LSQ (Listen – Summarize – Questions). You get hands-on pointers and real cases to implement in your own job (and maybe even at home).

Practice makes perfect, but perfect is boring. You get real exercises and feedback from your peers and Sana. Team lead, account or project manager? Become a smart listener in 3 hours.

 

This workshop will be in Dutch or English. There will be two sessions. One in the morning or one in the afternoon.

Please send your preferred language and timing or if you have any question to mike@acc.be

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ACC Hosted

  • Open to all
    • Junior
    • Senior
    • Account & Project mgt skills
  • Minervastraat 4, 1930 Zaventem
    • 23.05.2023 / 09:00 - 12:00
    • 23.05.2023 / 13:00 - 16:00
  • Members
    295 € + VAT
    Non-members
    375 € + VAT

Cancellation policy: Writing skills / Presentation skills

Testimonials

Sana has a clear vision of what goes on in our society. As a people manager she has an excellent eye for talent and knows exactly how to adapt her managing style to every individual under her wing. Personally, I mostly appreciated the perfect combination of autonomy and guidance she offered me.

Emre Tiren, Oracle

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