Scope Creep (sold out)

What you will learn:
After this training, participants will:

• Understand a simple, structured process to manage scope changes profitably

• Feel confident discussing scope variations internally with account leaders and externally with clients

• Recognise different client behaviours and motivations and adapt their approach accordingly

• Develop assertive communication skills to negotiate scope and fees effectively

• Build persistence to secure client commitment for additional work

• Learn how to say “no” when needed clearly, respectfully and professionally

Meet the speakers:

Simon Buzza is a Sales expert who specialises in services and in training people to deliver substantially improved margins without jeopardising relationships. Simon will provide detailed coaching to grow confidence in your personal abilities to challenge and persuade your clients to take a different position than might be obvious today

Alan Cooley is a Purchasing expert who has trained Marketing and Purchasing people around the world in how to buy Marketing services better. Alan will share the inside track as to how the client really thinks and behaves - internally and externally - and how you might use that information to better manage the relationship and results

Language:
English

Who will benefit most from this course:
This course is designed for junior and mid-level professionals in marketing agencies who want to enhance their skills in managing extra work and improving revenue without compromising client relationships.

Cancellation Policy: 

• Cancellations within 10 business days will result in a 50% charge.
• Cancellations within 5 business days require full payment. Name changes are free of charge.

If you have any questions, please contact brainery@acc.be